Terms of service

Terms of service

Last updated: 19-10-2025

By using our website or placing an order with us, you agree to the following terms of service.

1. Who We Are

This website is operated by Belumin V.O.F., registered in the Netherlands with the Chamber of Commerce (KvK) under number 94954003, VAT number 866948636, located in The Netherlands. When we say “we,” “us,” or “our,” we mean Belumin. Our products are sold through our online store hosted by Shopify.

2. Using Our Website

By using our website, you confirm that you are of legal age in your country of residence, or that you have permission from a parent or guardian. You agree not to use our site for unlawful, fraudulent, or harmful activities.

3. Products and Pricing

We do our best to keep product information, pricing, and availability up to date and accurate. However, details may change from time to time. We reserve the right to modify prices or discontinue products without prior notice. All prices are stated in euros and include VAT, unless otherwise indicated.

4. Orders and Accounts

We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected misuse or fraud. Please ensure that your account and contact details are complete and accurate so we can reach you if necessary.

5. Returns and Refunds

You may cancel your order within 14 days of receiving it, in accordance with our Returns & Refunds policy. After notifying us of the cancellation, you have another 14 days to return the product. Products can only be returned if they are unused, unopened, and in their original packaging. For full details, please see our Returns & Refunds Policy.

6. Website Content

We may update, change, or remove content from our website at any time. While we make every effort to keep information accurate, errors or outdated details may occur. We are not liable for inaccuracies or omissions on the website. 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content of these websites or for any issues that may arise from their use. Access to external links is at your own risk.

8. Intellectual Property

All text, images, logos, and designs on our website are the property of Belumin or our partners and may not be used, copied, or distributed without prior written permission.

9. Liability

Our products are intended for external use only. While every effort has been made to ensure the safety and quality of our products, including independent safety assessment in accordance with European cosmetics regulations, we cannot guarantee that our products are suitable for every individual. Customers are responsible for reviewing the ingredient list and ensuring that the product is appropriate for their personal use.

We are not liable for damages arising from misuse, improper application, or individual sensitivities such as allergic reactions, except where such liability cannot be excluded under applicable law.

In addition, while we take great care to keep our website accurate and up to date, we cannot be held responsible for any errors, omissions, or temporary unavailability of the website.

10. Force Majeure

We are not responsible for delays or failures in delivery caused by circumstances beyond our reasonable control, such as strikes, natural disasters, or failures of transport or communication services.

11. Changes

We may update these terms of service from time to time. The most recent version will always be available on our website. Continued use of our website means you accept the latest version of these terms.

12. Governing Law

These terms of service are governed by Dutch law. Any disputes arising from or related to these terms will be submitted to the competent court in the Netherlands.

13. Contact

If you have any questions about these terms, you can reach us at:

Belumin V.O.F.

Hoofdspoor 12, 1567LL, Assendelft, The Netherlands

Chamber of Commerce (KvK): 94954003

VAT number: 866948636

Email: info@belumin.co